Professional Rug Cleaning
“Trusted across Devon for over 60 years – based in Exeter.”
Masterclean provides specialist rug cleaning in Exeter and across Devon for oriental, Persian, wool and modern rugs. We also provide professional carpet cleaning in Exeter and across Devon for homes and businesses.
Example of a traditional rug before & after cleaning
Why Rugs Are Usually Cleaned Off-Site
We provide free collection and delivery throughout Exeter and Devon. This is not only convenient, but ensures the cleaning process is carried out properly and without disruption to your home.
Oriental and wool rugs can hold an incredible amount of dry, sandy soil deep within the fibres. If this soil is not removed before wet cleaning begins, the rug will never be properly cleaned and may re-soil very quickly.
Removing this embedded soil inside a property would create significant dust and mess. Our Exeter workshop is fully equipped to carry out this vital stage safely and effectively.
Customer Satisfaction Report
We record customer satisfaction after every completed job to ensure consistently high standards:
Customer: Mr. Witkin
Service: Oriental Rug Cleaning
Area: Exeter, Devon
Excellent
⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Comments: My Kashin oriental rugs have been cleaned extremely well, very happy indeed and will call again.
Verified customer feedback recorded at time of service.
Every rug is professionally wrapped and protected before safe return to your home
Rugs come in all shapes, sizes and constructions, often originating from different parts of the world and made from delicate natural fibres.
At Masterclean, we provide specialist rug cleaning in Exeter and throughout Devon, returning your rugs to the best possible condition before carefully delivering them back to you.
For the highest standards and safest results, most rugs are cleaned off-site in our dedicated workshop.
Types Of Rug We Clean
We regularly clean a wide range of rugs including:
• Oriental rugs
• Persian rugs
• Wool rugs
• Hand-woven rugs
• Modern synthetic rugs
• Large area rugs
Each rug is individually assessed to determine the safest and most effective cleaning method.
Alongside rug cleaning, we also offer specialist upholstery cleaning services for sofas, chairs and delicate fabrics throughout Exeter and Devon.
This Persian rug was carefully cleaned at our rug cleaning workshop in St. Leonards Exeter, using specialist techniques to remove embedded soil and restore colour and texture. Each stage of the process is carried out with care to protect delicate fibres while achieving a thorough result.
The Rug Cleaning Process
Every rug is individually assessed before cleaning begins.
Our experienced technicians carry out:
• Fibre identification
• Construction assessment
• Dye stability checks
• Risk evaluation
If there are any concerns, these are discussed with you before work proceeds.
We always explain exactly what can and cannot be achieved before cleaning begins. Honest advice, clear expectations, and professional results — every time.
The most important stage of the process is professional rug dusting — the controlled removal of deeply embedded dry soil that cannot be removed through surface cleaning alone.
Your rug is then cleaned using the correct solutions and techniques for its specific fibre and construction. It is dried using specialist air movers, carefully inspected, finished and wrapped before being delivered back to you at a convenient time.
Deep embedded dry soil removed during professional rug dusting in our Exeter workshop
Specialist Oriental & Wool Rug Cleaning In Exeter & Across Devon
Persian rug looking tired and dirty before cleaning
The next stage of the cleaning process is the removal of deeply embedded dry soil, we call this the "dusting" process. This cannot be achieved successfully or safely in your home.
Rug dusting cleaning process at our rug cleaning workshop in Exeter
After the dry soil dusting removal is complete each individual rug is tested for dye stability, texture change and inspected carefully for any condition problems, such as rips, holes or torn tassles. Once this is complete a method of cleaning is chosen by our expert oriental rug cleaning technicians.
After thorough testing of this Persion rug, the cleaning method chosen on this occasion is low-moisture extraction cleaning
Once the rug has been carefully and thoroughly rinsed and extracted an acidic rinsing agent is applied, this is worked through the carpet pile with soft grooming brushes and the pile reset ready for drying.
Acidic rinsing agent apllied to keep carpet fibres soft and fresh, pile groomed with soft brushes ready for the drying process
The final stage is drying - we dry all rugs flat as quickly as possible after cleaning with powerful air movers that blow in all directions over the rugs surface. Once the rug is dry, one last inspection is carried out before its carefully wrapped, then returned to the customer.
Freshly cleaned Persian rug during the drying process at the Masterclean rug cleaning workshop in Exeter
Oriental and wool rugs require specialist knowledge, careful handling and the correct cleaning methods.
These valuable pieces are often handmade, dyed using traditional techniques and constructed from delicate natural fibres that can easily be damaged if treated incorrectly.
At Masterclean, we provide specialist rug cleaning in Exeter and throughout Devon, safely cleaning oriental rugs, wool rugs and modern rugs using the correct professional methods.
Many of the rugs we clean have significant sentimental or financial value, and we treat every piece with the care and respect it deserves.
Our Rug Cleaning Workshop In Exeter
Our dedicated rug cleaning workshop in St Leonards, Exeter allows rugs to be safely dusted, washed and dried under controlled conditions.
While some modern rugs can be cleaned in-situ, for the best possible results — particularly with oriental and wool rugs — cleaning is carried out in our dedicated workshop.
Oriental and hand-woven rugs often contain significant amounts of dry, sandy soil deep within the pile. Proper removal of this embedded soil requires professional rug dusting equipment that cannot be used safely inside a property.
This controlled workshop environment allows us to thoroughly remove embedded soil, safely wash and rinse fibres, and dry rugs properly without risk of shrinkage, dye bleed or distortion.
For this reason, most valuable and delicate rugs are collected and cleaned in our Exeter workshop to ensure the safest process and highest possible standard of finish.
Arrange Specialist Rug Cleaning
We offer free collection and delivery across Exeter and many areas of Devon.
Masterclean provides professional carpet cleaning, upholstery cleaning , and specialist rug cleaning across Exeter and the surrounding EX postcode area, as well as throughout Devon.
Our technicians regularly work in towns and villages across the county, including Sidmouth in East Devon, Tiverton in Mid Devon, Newton Abbot in Teignbridge, Torquay in Torbay, and the South Hams towns of Totnes and Ivybridge.
If you are looking for professional rug cleaning in Exeter or anywhere across Devon, contact Masterclean today to arrange your rug cleaning or for friendly advice and a no-obligation quotation.
We are extremely busy throughout the year, so early booking is recommended.
Masterclean's professional carpet and upholstery cleaning services are available in Exeter and throughout Devon. View our Areas We Cover page for details.
Rug Cleaning FAQs
How long does rug cleaning take?
Most rugs are returned as soon as possible depending on the cleaning process required. A clear timeframe will be discussed with you after inspection at our Exeter workshop.
Do you collect rugs from homes?
Yes — we provide free collection and delivery throughout Exeter and many parts of Devon, making the process simple and convenient for
Can delicate oriental rugs be cleaned safely?
Yes. Each rug is fibre tested and assessed before cleaning begins. Should the dyes not be stable or if there are shrinkage issues, in some cases, specialist dry cleaning methods may be used instead.
Where are rugs cleaned?
Most rugs are cleaned at our dedicated rug cleaning workshop in St Leonards, Exeter where they can be carefully dusted, washed and dried under controlled conditions. These steps cannot be done safely or thoroughly in your home.
Some rugs can be cleaned in-situ, however most benefit from being cleaned in our workshop where the process can be carried out safely and thoroughly. If you are unsure about your rug, we are always happy to offer advice and guide you through the safest cleaning options.
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