Specialist Stain Removal
“Trusted across Devon & Somerset for over 60 years – based in Exeter.”
Trusted stain removal specialists working carefully in homes across Exeter, Devon & Somerset for over 60 years.
Spilt red wine, coffee, grease, ink or pet accidents? Acting quickly — and correctly — makes all the difference.
For over 60 years, Masterclean has provided professional carpet and upholstery stain removal in Exeter and throughout Devon and select areas of Somerset, restoring even severe staining safely and effectively without causing further damage.
Before applying supermarket products or household solutions, please read the following carefully.
Avoid Over-The-Counter Stain Products
Most retail stain removers are high-alkaline and heavily foaming. In many cases, they:
• Set the stain permanently
• Cause colour loss
• Damage delicate fibres
• Spread the affected area
Applying hot water after these products often makes the situation worse.
If immediate action is required, gently blot with a clean cloth and cold water only. Then contact us for professional advice.
The sooner we assess the stain, the greater the likelihood of successful removal.
Customer Satisfaction Report
We record customer satisfaction after every completed job to ensure consistently high standards:
Customer: Mrs. Grant
Service: Stain Removal
Area: Ottery St. Mary, Devon
Excellent
⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Comments: The stains are gone! Fabulous company, thank you.
Verified customer feedback recorded at time of service.
Professional Carpet & Upholstery Stain Treatment
Stain removal is a technical process requiring fibre identification, dye testing and careful solution selection.
Our experienced technicians:
✔ Identify carpet or upholstery fibre type
✔ Test for colour stability
✔ Select specialist professional solutions
✔ Work methodically to avoid spreading or distortion
✔ Rinse and neutralise residues correctly
Many stains that appear permanent can often be dramatically improved — and in many cases completely removed — when handled professionally.
Every stain is individually assessed and treated using the safest and most effective professional methods possible.
Common Stains We Treat
We regularly treat a wide range of stains in carpets, upholstery and rugs including:
✔ Red wine stains
✔ Coffee and tea stains
✔ Food and drink spills
✔ Pet stains and odours
✔ Makeup and cosmetic stains
✔ Grease and oil stains
Recent Examples of Stain Removal in Devon
Targeted stain removal using professional equipment
Red Wine Stain Removal – Silverton, Devon
A severe red wine spillage across a light carpet was professionally treated using controlled stain removal techniques.
Professional water extraction stain removal
Following careful treatment, the staining was successfully removed and the carpet restored.
Carpet stain before professional treatment
Coffee Stain Removal – Colyford, Devon
A newly fitted carpet at a local hotel suffered significant coffee staining shortly before guest arrival.
Carpet restored following specialist stain removal
Prompt professional intervention avoided replacement costs and restored the appearance of the carpet to an excellent standard.
When Professional Intervention Matters
Attempting to treat stains without specialist knowledge can result in:
• Permanent fibre damage
• Dye bleed
• Shrinkage
• Wicking and reappearance
• Increased replacement costs.
Masterclean provides calm, experienced assessment and professional stain treatment throughout Exeter, across Devon and areas of Somerset.
Clear, honest advice is given before cleaning begins, so you know exactly what results can be expected.
Contact Masterclean
Many stains look worse than they are. Early professional treatment makes a significant difference.
If you require professional carpet cleaning or upholstery stain removal in Exeter or anywhere across Devon and select Somerset areas, contact Masterclean as soon as possible.
Do not apply cleaning products other than cold water.
The earlier we treat the stain, the better the outcome.
Call today for calm, expert advice and a no-obligation assessment.
Areas We Cover
Masterclean provides professional carpet and upholstery cleaning across Exeter and the surrounding EX postcode area, as well as throughout Devon and Somerset areas.
Our technicians regularly work in towns and villages across the region, including Sidmouth in East Devon, Tiverton in Mid Devon, Newton Abbot in Teignbridge, Torquay in Torbay, Totnes and Ivybridge in the South Hams as well as Wellington and Taunton in Somerset.
See our Areas We Cover pages for details.
Stain Removal - Frequently Asked Questions
Can all carpet and upholstery stains be removed?
No stain removal can ever be guaranteed. Some substances may permanently affect fibres or dyes, although many stains can often be significantly improved or removed.
What types of stains can you treat?
We regularly treat food spills, drinks, mud, makeup, coffee, tea, pet accidents and many other common household stains.
Do pet stains and odours require specialist treatment?
Yes. Pet contamination often penetrates deep into carpet fibres and underlay, requiring specialist treatments to properly address staining and odours.
Can old stains still be removed?
Older stains can sometimes still respond well to treatment, although permanent discolouration becomes more likely the longer a stain remains untreated.
Do you treat wool carpets and delicate fabrics differently?
Yes. Wool carpets and delicate upholstery fabrics require specialist cleaning methods and careful stain treatment to help avoid fibre damage or colour disturbance.
Can bleach damage be removed from carpets?
Bleach permanently removes colour from carpet fibres and cannot normally be cleaned out, although in some cases the appearance may be reduced or improved.
Should stains be treated quickly?
Yes. The sooner a stain is professionally treated, the better the chances of successful removal before it permanently sets into the fibres.
Will scrubbing stains make them worse?
In many cases vigorous scrubbing can spread staining, damage fibres or force contamination deeper into the carpet or upholstery. Professional treatment is usually recommended.
Do you provide stain removal services across Devon & Somerset?
Yes. Masterclean provides professional carpet and upholstery stain removal throughout Devon including Exeter, East Devon, Mid Devon, Teignbridge, Torbay, South Hams and selected areas of Somerset.
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